a1bd Responsible Gaming — Your safety is our priority
Enjoy the entertainment, but within healthy limits. a1bd is always committed to helping you play safely and in a controlled way.
What is responsible gaming and why does it matter?
Online gaming is primarily a form of entertainment. But when play goes out of control, it can cause financial, mental, and family problems. a1bd believes that building responsible gaming habits is not only a player's personal responsibility — it is also the responsibility of our platform.
On this page you will learn how to set deposit limits, use self-exclusion, take a time-out, and get help when needed. We want you to always play with enjoyment and awareness.
All our tools for your safety
Each tool below helps you stay in control of your gaming experience. To use them, contact us via 24/7 live chat.
Deposit Limit
Set how much you can deposit per day, per week, or per month. Once set, the limit takes effect immediately. Requests to increase a limit take 7 days to process, but reductions are instant.
Time-Out
Use time-out if you want to take a temporary break. You can pause your account for anywhere from 24 hours to 6 weeks. During this period, logging in will not be possible. Your account will reactivate automatically when the period ends.
Self-Exclusion
If you feel that gambling is having a negative impact on your life, use self-exclusion. You can close your account for 6 months to 5 years, or permanently. During this period, no promotional emails will be sent to you.
Session Limit
Decide in advance how long each gaming session will last. Once the set time is up, the system will automatically alert you. This is an effective way to stay aware of how much time you spend playing.
Bet Limit
Cap your total betting amount over a set period of time. This tool helps you avoid large losses and stay within your budget. The limit can be changed at any time through live chat.
24/7 Support Centre
Our Bengali live chat support team is ready to help at any time. To activate any responsible gaming tool or for account-related assistance, email us at [email protected].
Understand whether your gaming habits are problematic
Problem gambling often develops gradually and can be hard to recognise at first. Ask yourself the questions below — if more than one answer is "yes", you should consider using responsible gaming tools or seeking expert support.
- Are you spending more time or money than your budget allows?
- Are you unable to stop playing?
- Are you playing more to chase your losses?
- Are you prioritising gambling over family or work?
- Are you gambling with borrowed money or by dipping into your savings?
- Are you gambling to relieve stress?
Do you often tell yourself "just one more game" after losing and then continue playing?
Are you hiding your gambling from family or lying about it?
Have you ever gone beyond your set budget and felt regret afterward?
Do you feel restless or irritable when you are not gambling?
Have you ever gambled with money set aside for essential expenses?
How to activate safety tools
Enable safety features on your account in just a few minutes.
Open Live Chat
Click the live chat button at the bottom of any page. Our Bengali support team is available around the clock.
Mention the Tool
Tell us which tool you want to activate — deposit limit, time-out, self-exclusion, or session limit.
Provide Details
Set the amount or duration. The support team will help you choose the right option.
Receive Confirmation
You will receive an email confirming that the tool is active. Deposit limits take effect immediately, and so does self-exclusion.
Deposit and withdrawal limits and timings
Being aware of financial limits is an important part of responsible gaming. At a1bd, we follow transparent and clearly defined rules.
- Minimum deposit: ৳500 (per method)
- Minimum withdrawal: ৳800
- Withdrawal time: 5 to 30 minutes
- Methods: bKash, Nagad, Rocket
- Personal deposit limits can be reduced at any time
If you set a personal deposit limit, you will not be able to deposit less than the minimum limit shown above — but your own limit will control the maximum amount.
21+ age is mandatory
You must be at least 21 years old to create an account at a1bd and take part in any game or betting activity. At the time of registration, we may ask for a national ID card or other proof to verify your age.
We have put various technical measures in place to prevent minors from using this platform. If any account is suspected, we may verify or suspend it at any time.
A note for parents — use parental control software on your device to restrict minors from accessing this platform.
For adults only
- Age verification is required at registration
- Identity documents may be requested at any time
- Failed verification results in account suspension
- Parental controls are recommended for households with minors
- Report suspicious accounts: [email protected]
Tips for safe and enjoyable play
✅ Do
- Set a budget before you play and stick to it.
- Treat gaming as entertainment, not a source of income.
- Take regular breaks and use time-out when needed.
- Spend time with family and friends.
- If you have a problem, get help via live chat or email.
- Only bet what you can afford to lose.
❌ Don't
- Do not chase your losses by placing more bets.
- Never gamble with borrowed money or by breaking into your savings.
- Do not play under the influence of alcohol or anything else.
- Do not turn to gambling to relieve stress or loneliness.
- Do not think of gambling as a "guaranteed income" or a way to get rich quickly.
- Do not try to handle your problems alone — get help.
Talk to us
whenever you need
Our Bengali support team is available 24/7 to activate any responsible gaming tool or to offer guidance. Take action today.
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